Effective October 11, 2026

Every Infamously E shirt is made to order after you check out. These rules explain exactly what can be cancelled, changed, replaced, or refunded, and how long you have to ask.

Quick Summary

• Cancellations: orders cannot be cancelled or changed after checkout, because production starts right away.
• Wrong size, color, or change of mind: not returnable, because each shirt is made for your order.
• Damaged, defective, incorrect, or missing items: report within 14 calendar days of delivery; we replace it free or refund you.
• Return shipping: if we need an item back, we send instructions and pay return shipping. No restocking fees.
• Refunds: issued to your original payment method within 3 business days of approval.

Cancellations

Every shirt is made to order and production begins soon after checkout, so all sales are final once an order is placed. We do not accept cancellation requests from customers. Please review your size, color, design, quantity, and shipping address before you pay.

Two exceptions always apply. If we cannot ship your order within the timeframe stated when you ordered, we will tell you and give you the choice to accept the delay or cancel the unshipped items for a full refund. And if we cancel an order for any reason, such as a payment problem or a pricing error, we refund the full amount paid, including shipping and taxes.

Order Changes and Address Corrections

Size, color, design, and quantity cannot be changed after checkout. If you notice a mistake in your shipping address, contact us right away with your order number. We will try to correct it before the order ships, but we cannot guarantee it once production has begun. Check your size with the Size Guide and review your address before you pay.

Wrong Size, Color, or Change of Mind

Because every shirt is printed for your order, we do not accept returns, refunds, or free exchanges when the size, color, design, or quantity you selected is the one you received, or when you change your mind, except where the law requires otherwise.

Damaged, Defective, Incorrect, or Missing Items

Contact us within 14 calendar days of delivery if your order:

• arrived damaged;
• has a printing or manufacturing defect;
• is a different product, size, or color from your order confirmation; or
• is missing an item.

Send your order number and clear photos of the whole shirt, the problem, and the size label (for size issues). We review claims within 2 business days. Approved claims receive a replacement at no extra product or shipping cost. If a replacement is not possible, or you prefer, we refund the item to your original payment method.

Small variations that come with printing on fabric, such as slight differences in print placement, color, or garment-dye shade, or how the shirt looks after its first wash, are not defects unless they materially change how the product looks or works.

Sending an Item Back

Most claims are resolved with photos, so you usually keep the item. If we need it back, we will send return instructions and cover the return shipping. Please do not mail anything back without instructions from us. There are no restocking fees.

Refunds

Approved refunds are issued to the original payment method within 3 business days of approval. Your bank or card provider may take a few more business days to post the credit. Shipping charges are refunded when we cancel an order or when the issue was our error.

Lost or Stolen Packages

If tracking stops updating, or shows delivered but you cannot find your package, contact us within 14 calendar days of the estimated delivery date and we will open an investigation with the carrier and help resolve it.

How to Contact Us

Chat with us on InfamouslyE.com, email infamouslyee@gmail.com, or call (360) 602-1374. Include your order number. Infamously E, 3215 NE 143rd St, Seattle, WA 98125, United States.

These rules do not limit any rights you have under applicable consumer law.